Monday, July 14, 2008

So tired...

I just got home. I feel so exhausted that I dropped my body on my bed. Good thing my work schedule is in morning, what more if I'm in the graveyard shift?

Work is stressing me nowadays. It's getting in my nerves. Blame it on my current account. From our sales conversion to our managers. It makes me think to apply to other account sometimes. W*** is the only account that made my work life stressed-up in my almost 7 years in the call center business. In short, I'm not that happy anymore. If not only for my friends and to Silvertooth26, I've already left this account.

I love my job. I love working with my reps. I love coaching them. The problem? The other people in the workplace. Sometimes you do everything just to hike up your sales and conversions everyday but it seems to them that you don't do much. They're not contented with the output. All they do almost everyday is ask the same stupid question "What's happening?" where in fact they know what is really happening. Aside from our new client directives which was implemented by our client last month that made our sales conversion dropped, we (some of my officemates) sometimes think that the other vendor (our competitor call center) is sabotaging us. Why do we think about that? It's because one of the top management person in our account is a relative (brother, I think) of the owner of the other vendor (call center). In short, the person with a high rank in our account maybe wants all the call allocation be given to the other vendor, specially now that they're opening the same account in P******** here in the Philippines. Well, maybe we're just paranoid. LoL.

I just pray and hope that everything will be back to normal just like before. No more "I believe in you" emails, phuleeaazzee...

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