Wednesday, June 22, 2011

New team, new schedule

I've got a new work schedule. I love late night grave yard shifts. From 10pm, 11pm to 12am. My new schedule is 9pm and I find it too early. I need to wake up at 7pm. Take a shower, pick clothes from the closet, iron it then speed up my way to Clark. That's pretty easy. =)

Aside from my new schedule, I have a new team to handle now. Before, my team and I were in a dedicated account, meaning, my reps are just taking calls for one account. And now, my team is under "shared" accounts. So that means, multi-tasking for my reps. They are answering calls from like 10-15 different accounts. Sounds hard? Not really. We are experiencing less stress and less pressure now from our bosses. It's different when you are handling one account only. One account equals stress and pressure.

Got to sleep early, I need a lot of energy tonight. =)

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