Sunday, August 17, 2008
I have been working in the call center for quite sometime now. I started as a customer service representative, then eventually become a sales coach. Life in call center is indeed fun.
One of the important things when working in a call center is getting your customer's information rightly. And I must say it is a must. But dealing with old customers or clients makes our life sometimes hard specially when they are giving out incorrect information like forgetting what's their zip codes or telephone numbers. Good thing I chanced upon Tracenumber.com.
Tracenumber.com can find out who's calling you. Their comprehensive search database includes millions of cell numbers and landline telephones within the United States and Canada. What's nice is that their information is kept up-to-date and accurate. Another thing I like about their service is the Reverse phone look-ups that can be used to trace harassing telemarketers, prank callers or otherwise annoying callers. You can also look-up missed calls from unknown phone numbers or an unknown number that appeared in your phone bill.
Isn't this a great news?
Labels: technologies